Tampa Vein Care Patient Experience Team
The Vein911 team is dedicated to top-tier medical and cosmetic vein treatments. We value customer experience above all and want you to experience the best vein care possible. Our patient experience team is here to make sure that occurs.
Matt Carbone, B.S.
Director of Operations
Matt has over 10 years of experience working for large, national medical service companies. Matt graduated from the University of South Florida with a business degree. Always focused on patient-centric care, Matt believes that individual patient preferences, needs, and values guide all daily operations decisions. Originally from Connecticut, Matt has lived in the Tampa Bay area since 1998 and is an avid Tampa Bay sports fan.
Stachyse Stanis, B.S., B.S.
Patient Relations Specialist
Stachyse is an aspiring physician with two Bachelors of Science degrees in Biomedical Sciences and Cell and Molecular Biology, cum laude, from the University of South Florida (USF). A passionate native of Haiti, she is a lifetime member of Fanm Kreyol, Inc., a nonprofit organization founded at USF, striving to empower Haitian women through community enrichment and civic engagement. She has completed several mission trips to a Haitian orphanage and is actively involved in an organization that develops inclusive economic opportunities for women and girls living with disabilities and another that assists recent graduate students with internships and work opportunities throughout Haiti. Stachyse enjoys music, dancing, travelling, cooking, and spending time with her significant other, family and friends.
Insurance Authorization Specialist & Patient Relations Assistant
Jane serves our patients by expertly navigating authorization and billing matters. She attended the University of South Florida and has broad medical office experience. Jane is organized and our office “neat and clean freak”. Jane enjoys FSU Seminole football and the beach.
Patient Relations Specialist
Jessica is a Tampa native who attended both the University of South Florida and the University of Missouri. She is one semester shy of her bachelor’s degree in Communications. Jessica has over 10 years of sales, marketing, and patient relations experience. People are her passion. Jessica believes in building rapport with all patients, and above all, serving as a patient advocate. Jessica is an avid fisherwoman and sports fan. She enjoys traveling, being at the beach, and spending quality time with her husband, Chris, and son, Lucas.
Karen Gonzalez Pittman, M.Ed.
Vice-President of Public Affairs
Karen is dedicated to venous disease education and outreach and has actively participated at the Public Education Advisory Committee of the American Vein and Lymphatic Society. She is available to meet or speak with individuals and organizations looking for credible, state-of-the-art information about vein disease prevention, diagnosis and treatment. Karen is a third-generation Tampa resident and enthusiastic Vein911 patient. Karen is Past President of the Hillsborough County Medical Association Alliance and has served on the Board of Directors of both the Florida Medical Association Alliance and the Florida Medical Association Political Action Committee. Karen is a proud member of the USF Foundation’s Women in Leadership & Philanthropy.
Joy is a third generation native Floridian. She has worked in medical administration in the Tampa Bay area for over 40 years, having served as Office Manager at two very large medical practices and as Executive Assistant to the Practice Managers. Joy enjoys cooking, day trips in Florida, and sings on the praise team at her church. She has served in volunteer positions with an antique car club and in semi-retirement is pursuing an interest in genealogy. She has worked with Dr. Pittman for over 20 years. .